from our studio to you ♡

Shipping policy

Every Tee Tale shirt is printed just for you after you order, so there are no dusty warehouse shelves here. This is how your little story travels from our print table to your door.

  • Printed in 2–5 days

    Every tee is made to order, just for you.

  • Tracked delivery

    A tracking link lands in your inbox once it ships.

  • Ships worldwide

    Our little stories travel to most countries.

  • Packed with love

    Folded neatly and sealed for the journey.

Processing time

Because every tee is printed just for you, please allow 2–5 business days for us to print, check and pack your order. Business days are Monday to Friday, not counting public holidays.

Custom designs need an extra 1–3 business days so we can sketch your idea and get your thumbs-up before anything goes to print.

Ordering for a birthday or special date? Order at least 2 weeks ahead, or message us first and we'll tell you what's possible.

Delivery times & costs

Once your order ships, it usually arrives within:

  • United States: 3–7 business days
  • Canada: 6–12 business days
  • UK & Europe: 5–12 business days
  • Australia & New Zealand: 7–15 business days
  • Rest of the world: 10–20 business days

Shipping costs are calculated at checkout based on your address and the size of your order, so you'll always see the total before you pay. Any free-shipping offer we're running is applied automatically.

Delivery times are estimates from our carriers. Holidays, weather and customs can add a few extra days.

Tracking your order

As soon as your order leaves our studio, we'll email you a shipping confirmation with a tracking link. It can take 24–48 hours for tracking to show its first update, and that's totally normal.

Can't find the email? Peek in your spam or promotions folder, or send us your order number and we'll resend it.

Customs, duties & taxes

International orders may be charged import duties, taxes or customs fees when they reach your country. These charges are set by your local customs office, aren't included in our prices or shipping costs, and are paid by the recipient.

Customs checks can occasionally slow a parcel down. It's out of our hands, but we're always happy to help you follow it.

Wrong or incomplete address

Please double-check your shipping address at checkout. Spotted a mistake? Email us within 12 hours of ordering and we'll fix it before your tee goes to print.

If a parcel comes back to us because the address was incorrect or incomplete, we'll happily send it again once the new shipping cost is covered.

Lost, late or damaged parcels

If your tracking hasn't moved for 10 business days, or it says delivered but your parcel is nowhere to be found, please check with your neighbors and local post office first. Still missing? Contact us within 30 days of the estimated delivery date and we'll work with the carrier to find it, or send you a replacement.

Tee arrived damaged or misprinted? Our returns & refunds policy has you covered.